العربية
Dr Abu Zafar MD Rashed Osman
Qualification
- Ph.D in Business Administration, University Utara Malaysia, 2017.
- MS in Advanced Engineering Management, BUET, Dhaka, Bangladesh, 2005.
- BS in Industrial Management, Jacksonville State University, USA, 1997.
Teaching Interest
- Operations Management
- Quality Management
- Operations Research
- Inventory Management
- Project Management
- Business Statistics
Research Interest
- Service quality
- Customer satisfaction
- TQM
- SCM
- Organizational performance
- HR practices
Publications
- Osman, R. A., Hossain, M., & Mamun, A. A. (2022). Are job satisfaction and employee commitment beneficial to organization? A new look of organizational performance. Bank Parikrama, XLVii (1&2), 113-139.
- Polas, H. R. M., Jahanshahi, A. A., Kabir, I. A., Sohel-Uz_Zaman, M. S. A., Osman, R. A., & Karim, R. (2022). Artificial Intelligence, Blockchain Technology and Risk-Taking Behavior in the 4.0 IR Metaverse Era: Evidence from Bangladesh based SMEs. Journal of Open Innovation, Technology, Market and Complexity, 28(3), 168.
- Sohel-Uz-Zaman, M. S. A., Kabir, I. A., Osman, R. A., Jalil, B. M. (2022). Strategic Human Resource Management, Human Capital and Talent Management: Same goals many routes. Academy of Strategic Management, 21(1), 1-15.
- Osman, R. A., Sohel- Uz-Zaman, S. A., Ashraf, A. M., & Uddin, A. (2020). Vindicating service quality of education through structural equation modeling (SEM). International Journal of Higher Education, 9(3), 158-172.
- Sohel-Uz-zaman, M. S. A., Kabir. I. A., Osman, R. A. (2020). TQM in higher education: a search for new insight, 2nd Asia -Pacific Social Science and Modern Education Conference (SSME 2019), 437-446. ISBN: 978-1-60595-678-7.
- Osman, R. A., & Ashraf, A. M. (2019). The mediating role of placement in service quality of education: From international students’ perspective. Iranian Journal of Management Studies, 12(4), 531-558.
- Osman, R. A., & Saputra, R. S. (2019). A pragmatic model of student satisfaction: A viewpoint of private higher education. Quality Assurance in Education, 27(2), 142-165.
- Osman, R. A., Saputra, S. R., & Luis, M. (2018). Exploring mediating role of institutional image through a complete structural equation modeling (SEM): A perspective of higher education. International Journal of Quality Research, 12(2), 517-536.
- Osman, R. A., Hossain, T., & Sarkar, B. J. (2018). Investigating university students’ satisfaction with on-campus cafeteria services: An empirical study in perspective of private university. Asian Journal of Empirical Research, 8(6), 225-237.